Emails

The Emails module allows admins to create, preview, schedule, and send messages to customers directly through Thril. It supports both marketing and transactional emails, gives full control over recipients, and includes delivery tracking and statistics.

🗂 Overview

🟢 Delivered – Email was successfully sent to recipients 📆 Scheduled – Email will be sent at the defined time

🛠 Creating a New Email

Admins can create new emails by clicking "Create email" on the Emails page. This launches a step-by-step editor, with the following stages:

1. Basic Details

• Internal email name: For internal tracking only.
• Additional details: Admin-only note for internal clarity.
• Template selection: Start from scratch or duplicate an existing email.

2. Content

Use the editor to write the full body of the email. Supports formatting, bullet points, and links. For example:

🎉 Summer Season Launch Join us for a week of exclusive games, rewards, and discounts! Click here to reserve now.

3. Title and Meta

• Email subject: What recipients will see in their inbox.
• Preview text: A short summary next to the subject line.
• Reply-to address: Set a custom address where replies will go.
• Email footer: Automatically generated from your venue info.

4. Sending Options

• Email type: Choose Marketing or Transactional.
• Send to:
  • All customers
  • Selected recipients
• Exclude specific contacts
• Schedule:
  • Send immediately
  • Pick a custom date & time

5. Preview & Finalize

Review all content and configuration before sending. You can:

• Send a test email
• Save as draft
• Send now

👥 Recipients View

Clicking any email shows delivery details:

• Full list of recipients
• Email addresses and phone numbers
• Status per recipient

📬 Email Preview

Preview the rendered message as customers would see it, including branding, content, and footer.

📊 Statistics

View raw metrics and engagement stats per email:

{"deliveredCount":147,
"bouncedCount":1,
"uniqueViewsCount":82,
"clickThroughRate":18.2,
"unsubscribeRate":0.7}

These stats evolve as delivery and engagement data comes in.

📌 Notes & Tips

• Marketing emails require user consent under GDPR.
• Always test before mass sending.
• Use clear CTAs (e.g., “Book Now”, “Claim Offer”).
• Schedule campaigns during peak engagement hours.
• Monitor stats to improve open/click rates over time.