Announcements

🧭 Overview

• 🟢 Active: Currently visible to recipients
• 🟡 Upcoming: Will be published automatically at the defined start date
• 🔴 Ended: Announcement period has passed

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📋 Announcement Details

Clicking on an announcement opens a detailed view showing:

• Title: e.g. "New Year Event Schedule"
• Active period: Custom date range
• Status: Automatically updates (🔴, 🟡, 🟢 )
• Notifications: Sent or not sent
• Recipients:
  • ✅ Included: alex@example.com, sara.playzone@gmail.com
  • ❌ Excluded: john.doe@arcadehub.fi

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👀 Preview Tab

This tab shows how the announcement will appear to customers. Rich text formatting is supported for layout, links, and styling.

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🛠️ Create a New Announcement

To create a new announcement:

1. Click the green “Create announcement” button.
2. Enter details:
   • Title: e.g. “Power Outage on Nov 12th”
   • Content: Full message (with formatting tools)
   • Active from/until dates
3. Push Notification:
   • Enable to alert users via push on mobile/web
4. Audience Targeting:
   • Everyone
   • Or only selected customers
   • Note! That you can also create customer lists and select those lists as recipients in this view

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How customers see announcements

Announcements are shown to customers in both the Thril web app and the Thril mobile app. They appear on the customer's profile page, on the reservations page, and on the events page.

If push notifications are enabled, customers also receive an instant push notification on their mobile device when a new announcement is published.

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✅ Best Practices

• Keep titles short and clear (under 60 characters)
• Always set accurate start and end dates
• For one-time alerts, enable push notifications
• Use recipient filters to personalize critical updates