# Staff profiles (/en/businesses/staff-profiles)



People book people. A new customer who looks at a pilates class, a padel course or a personal training session wants to know who is on the other side. Staff profiles put your instructors, coaches and trainers on your Thril venue page, with a photo, a short intro and what each person has coming up. The customer sees who they will meet before they book or enroll.

Think of it as a marketing tool. Its job is to turn first-time visitors into customers.

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## 💡 Why show your staff [#-why-show-your-staff]

* **A first booking feels safer.** A face, a name and two sentences about the person take a lot of the guesswork out of booking with a venue you have never been to.
* **Your staff are a reason to pick you.** A certified coach, a former league player or an instructor who speaks Swedish gives a customer something concrete to choose you for.
* **Every profile ends in a Book button.** The profile lists the person's next classes, courses and services. A customer who likes someone can book with them on the spot.
* **Customers find the right person faster.** They can pick a sport, a time of day, a format or a language, and the people who fit move to the front.

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## 🎯 Examples [#-examples]

* **A fitness studio** shows its group exercise instructors. A customer who wants a morning class in Swedish picks the language and the time, and sees the instructors who fit first.
* **A tennis club** shows its coaches with their coaching licences, so parents can choose the coach for their child's course.
* **A personal training gym** shows each trainer with specialties such as rehabilitation or strength training, and their next free times. A new customer books a first session with the trainer who fits their goal.
* **A dance school** shows its teachers, so a student who liked one teacher can see every course that teacher has coming up.

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## ✍️ Profiles that convert [#️-profiles-that-convert]

* Use a good portrait photo with the face in the top half. It is the first thing a customer sees.
* Write the intro for someone who has never met the person. Who are they, and who do they like to teach?
* Add qualifications and specialties. "STOTT Pilates certified" says more than "experienced instructor".
* Set the languages each person speaks. A customer who picks a language sees the people who speak it first.
* Put your strongest profiles first. You choose the order.
* Call your staff what your customers call them, such as Coaches or Trainers. The tab uses that name.
* Turn on **Instructor ratings** if you collect them. The rating shows on each card.

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## 🚀 Getting started [#-getting-started]

Open **Settings → Employees and services → Manage employees**, open an employee and turn on **Show on venue pages** in the **Public profile** tab. The staff tab appears on your venue page once at least one person with a public profile teaches or provides a service there. You choose the name for your staff in **Settings → Venue details**.

To set up the services a person provides and their working hours, see [Service bookings](/businesses/service-bookings).