# Zoom (/en/businesses/integrations/zoom)



Connect your venue's Zoom account, and Thril creates a Zoom meeting for each online or hybrid event and keeps it up to date.

<Callout>
  The Zoom integration may not be available to all customers yet. We're rolling
  it out gradually.
</Callout>

## Connect Zoom [#connect-zoom]

You need a Zoom admin or owner for this. Thril creates the meetings as the Zoom user who connects.

1. Go to **Settings → System → Integrations** and select **Zoom**.
2. Select **Connect Zoom**.
3. Sign in to Zoom and allow Thril.
4. You're back in Thril, and the status shows **Active**.

## Use Zoom for your online events [#use-zoom-for-your-online-events]

1. Go to **Settings → Events and classes**.
2. Under **Default online meeting**, choose **Zoom** and select **Save changes**.
3. When you create or edit an event, set **Attendance** to **Online** or **Hybrid**, and leave **Online meeting link** on **Venue default**.

Thril creates the meeting a moment after you save the event. An event with a **Custom link** uses its own link and gets no Zoom meeting.

## Before and during the event [#before-and-during-the-event]

* Each confirmed participant gets a personal join link in their confirmation and reminder emails. The link opens the meeting from 15 minutes before the start until the end.
* To host, open the event and select **Start online meeting**. Zoom opens and signs you in as the host.
* To give one participant their link again, open the participant's menu on the event and select **Copy online meeting link**.

## Get told when something breaks [#get-told-when-something-breaks]

On the Zoom integration page, tick **Notify if there's a problem with the Zoom integration**, add the email addresses under **Notification recipients**, and select **Save changes**. Thril emails them if Zoom stops accepting Thril's access, for example after someone removes the app in Zoom.

If that happens, the status shows **Reconnect needed**. Select **Reconnect Zoom** and allow Thril again. Meetings that already exist keep working.

## Disconnect Zoom [#disconnect-zoom]

On the Zoom integration page, select **Disconnect** and confirm.

* Thril stops creating Zoom meetings, and online events go back to the venue's default link.
* The meetings Thril created stay in your Zoom account.
* Thril deletes the Zoom data it holds for your venue.

You can also remove Thril in Zoom: sign in to the Zoom App Marketplace, open **Manage → Added Apps**, and select **Remove** next to Thril. Thril then deletes your Zoom data too.

Questions? Contact [Thril support](mailto:support@thril.fi).