# Epassi (/en/businesses/integrations/epassi)



<Callout type="error">
  **This page is for venues and companies only.**

  If you are a customer looking to pay with Epassi, no setup is needed. You can select Epassi as your payment method at checkout if it is available at your venue.

  Customers can read how paying works in [Payments & benefits](/consumers/payments).
</Callout>

Epassi is a digital voucher used as a tax-free payment method for employer-provided benefits: the sports and culture benefit in Finland, and friskvårdsbidrag in Sweden. Enabling the integration lets your customers pay for activities with Epassi at checkout.

The integration is available to venues in Finland and Sweden. Each country has its own Epassi service, so credentials issued in one country do not work in the other.

> Payments made through Epassi are priced according to Epassi's price list, and Epassi pays them to your venue directly, not through Thril. For more information about the integration and Epassi, feel free to reach out to Thril.

## Prerequisites [#prerequisites]

You need a **Site ID** and **MAC Key** issued by Epassi.

* **Finland:** request them by email at [palveluntarjoajat@epassi.com](mailto:palveluntarjoajat@epassi.com), or use the **Contact Epassi** button in the integration panel.
* **Sweden:** ask Epassi Sweden for the credentials.

## To enable [#to-enable]

1. Request your **Site ID** and **MAC Key** from Epassi
2. Go to **Settings → System → Integrations → Epassi** and enter the credentials
3. Set **Status** to **Active** and select **Save changes**

> You cannot activate the integration until both the Site ID and MAC Key have been entered.

## Troubleshooting [#troubleshooting]

* If the **Active** option is disabled, check that both the **Site ID** and **MAC Key** fields are filled in.
* Inactivating the integration immediately stops customers from being able to pay with Epassi.
* If a payment is refused as an unknown site, check that the credentials were issued for the country your venue is in.
* For credential or pricing questions, contact Epassi. Venues in Finland write to [palveluntarjoajat@epassi.com](mailto:palveluntarjoajat@epassi.com). For help with the integration in Thril, contact [Thril support](mailto:support@thril.fi).